• All guests are required to pay their balance on arrival.
• Upon making a booking, guests will be required to pay the full first nights stay as a deposit.
• Granville Guesthouse operates a strict cancellation policy. All guests are required to give at least 1 week notice if they wish to cancel a booking. Guests will be charged for the first nights stay if bookings are cancelled after the week notice period.
• Guests will still be charged for a “no show”. Payment will be taken from their debit/credit card.
• On day of departure, all rooms must be vacated by 10.15 am or guests will be charged another nights stay.
• Keys must be returned on day of departure. Any keys that are not returned or lost will be charged for.
• Guests may check-in after 12pm. If guests wish to check in at an earlier time, they can check-in, leave their luggage and return when the room is ready.
• Guests that require to check in after 7 pm, please telephone and inform the guesthouse of your approximate arrival time.
• Any damage made to rooms/furniture will be charged for.
• Guests that wish to bring an extra guest will require the permission of the guesthouse manager and will be charged the full tariff.
• Granville Guesthouse operates a strict NO SMOKING policy. Any guests caught smoking in the guesthouse will be fined £50 and will be asked to leave immediately.
• We do not accept cheques as payment, only cash and credit/debit cards